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Don’t Send That Angry Email, with Lee Caraher

Episode 119

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Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, and your culture and your potential WORK.

What you will learn in this episode:

  • Why you should never respond to an email if you’re angry
  • How to calm yourself down to respond with calmness and clarity
  • What to respond when you want to de-escalate a tense email
  • What your response to a heated email says about you
  • Why your commitment to a relationship should be top of mind when responding to an angry email

Resources:

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